The Innova team will always test your fabric in an area that is not visible, so it’s very rare for any damage to occur. 99% of the time your furniture will not be damaged.

Steam will kill fleas in your carpet, furniture or floor. However, we recommend undertaking pest control in the first instance as this is more effective or the long-term. We recommend a steam clean after the pest control, as we do know that the hot steam will kill any remaining eggs.

No, there’s no need to worry about floor damage. We use sophisticated machines and can adjust the temperature of the steam to accommodate different types of floors.

Yes, we can work with all types of floor surfaces, including:

• Resilient (vinyl, cork)

• Wooden (polished timber)

• Stone (granite, sandstone)

• Specialty (tiles, terrazzo, terracotta, concrete)

Yes, it can! However, it will depend on how long the mould has been present for. If the mould has been there for a while, the surface may be stained. Despite this, we can kill the mould and clean and sanitise the surface. If there are mould marks that remain due to time, the surface may need may a repaint. In any case, the mould will no longer be around.

The answer is the same as for the question above. By adjusting the temperature, any chance of discolouration is reduced.

Steam will remove the physical appearance of most stains without any chemicals. Most importantly, steam will always sanitize and disinfect the area. Even whilst the stain may still be present, the surface is completely clean.

If a stain remains visible and we know the nature of it, we may be able to remove it with temperature changes. At times, we might have to use chemicals for this type of difficult stains. Even if you don’t want to use any chemicals, the stain will still be clean, although it might remain visible.

Yes, absolutely! Steam cleaning is a great method for removing grease and limescale. Refer to the second question for carpet moths.

Steam cleaning doesn’t flood the carpeted area. It is fast drying, and also kills bacteria and microbes due to the high temperature of the steam.

Most carpet cleaners don’t use steam but water, which requires a longer time to dry. Steam cleaning only uses 5 litres of water per hour, making it an eco-friendly method. It’s also allergy and chemical-free.

When there is an outbreak of illness; steam is the best way to sanitize and disinfect an area. Let’s say there is an outbreak of gastro. We can use steam to clean all toilet seats, partitions, floors, drains, toys and flooring to ensure the areas are no longer infected.