Keep your team healthy and your business looking spotless. Dedicated cleaners, long-term clients.
Since 1988, Innova has been the trusted choice for Queensland’s leading businesses. From small law firms in the CBD to large corporate headquarters in Fortitude Valley, we understand that your office is more than just a workspace—it’s the foundation of your business reputation.
Unlike the big corporate cleaners who treat you like a number, or the small operators who disappear overnight, we are the best of both worlds: get professional systems with a personal touch. We’re big enough to handle your growth, small enough to care about the details.
Contact us for a free quote:
“When a childcare center had a gastro outbreak at 11pm on a Friday, the big corporate cleaner said they’d be there Monday morning. We had our team on-site within 2 hours with full sanitization equipment. That’s the difference between a service provider and a partner.” – Coraline, Owner
We never quote sight-unseen. Our team visits your office to understand your specific needs, high-traffic areas, and any unique requirements. This isn’t just about square meters – it’s about understanding your business culture and requirements.
Within days, receive a detailed proposal outlining exactly what’s included, when we’ll be there, and how we’ll maintain standards. Transparent pricing, valid for 30 days, with no hidden extras.
Most Brisbane clients are up and running within 2 weeks of signing. Meet your cleaners personally, receive direct contact numbers, and establish your preferred communication style. All staff are police-checked and fully trained.
Regular check-ins, immediate response to concerns, and proactive communication about any issues. We use FreshOps technology for scheduling and GPS tracking, with detailed monthly reports.
Result: 7.5-year average staff tenure vs industry average of less than 2 years
Poor cleaning doesn’t just look unprofessional—it costs you money. Studies show that offices with inadequate cleaning see 23% more sick days. With the average sick day costing Brisbane businesses $300+ in lost productivity, the math is clear.
First impressions matter. A dusty reception area or stained carpet can cost you deals before you even present. We’ve seen clients win contracts after prospects commented on their “attention to detail”—starting with their spotless office.
Clean offices aren’t just healthier—they’re happier. Research from Deakin University found that employees in well-maintained offices report 31% higher job satisfaction. Happy staff stay longer, work harder, and refer better candidates.
What Actually Matters (Based on 38 Years of Client Feedback)
The #1 issue isn’t price—it’s accountability.
Here’s what decision-makers tell us they’re really looking for:
☑️ Proactive Communication – Do they flag issues before tenants complain?
☑️ Immediate Response – Can you reach a real person who can make decisions? (Not a call center)
☑️ Compliance Handled– Do they sort safety and regulatory requirements before the quote hits your desk?
☑️ Problem Prevention– Do they suggest ways to prevent issues, not just react to them?
☑️ Take Responsibility – Do they step up and own mistakes instead of passing the buck?
Industry average: <2 years. Innova: 7.5 years. Consistency matters when the same team services your property week after week.
Get a real name and mobile number. Test it. Building managers need direct access to decision-makers, not offshore call centers.
Get specifics in writing: which common areas, which surfaces, what frequency. Vague promises become scope disputes later.
Look for documented systems: regular inspections, audit processes, performance reporting. Generic promises mean no accountability.
Test their guarantee with real scenarios. How fast do they respond? Who takes responsibility? What's the remediation process?
In an industry with significant exploitation issues, this protects your body corporate from liability. Verify above-award pay rates and superannuation compliance.
Then call them—ask specifically about emergency response times, communication consistency, and how they handle complaints. References should be Queensland-based and comparable property size.
Professional office cleaning that keeps your team healthy and your business looking spotless. Average client stays 8 years.
Common area cleaning, high-rise expertise, coordinated multi-property services for commercial properties. Trusted by major property managers across Brisbane, Gold Coast, and beyond.
Infection control protocols, medical waste disposal, compliance with health standards. Serving medical centres and healthcare facilities across Queensland with professional cleaning services that meet the highest standards.
Daily classroom sanitization, amenities maintenance, and specialist facility cleaning for Queensland primary schools and secondary colleges. Student-safe products, emergency gastro response, and term-time scheduling around educational operations.
Child safety protocols, comprehensive background checks, health-focused cleaning standards for educational facilities. Specialized childcare and aged care cleaning solutions with eco-friendly products.
Steam cleaning, stain removal, carpet protection, and grout restoration. Professional-grade equipment with sustainable cleaning practices for commercial premises.
Exterior building cleaning, car park maintenance, graffiti removal, and pressure cleaning services for industrial sites and shopping centres.
COVID-19 protocols, sanitization, deep cleaning, disinfection, and emergency response for health incidents and outbreaks at medical centres and commercial facilities.
✓ Issues identified and resolved before complaints reach your desk
✓ Facility managers report zero cleaning complaints within 3-6 months of partnership
✓ Proven systems combined with team ownership
✓ Seamless operations that allow you to focus on higher priorities
✓ Immeadiate emergency response times, 24/7
✓ Direct access to senior operations staff with decision-making authority
✓ Proactive handling of out-of-scope issues (gastro outbreaks, unexpected inspections)
✓ Personal accountability from ownership through to front-line service delivery
✓ 7.5 years average staff tenure vs. industry average of less than 2 years
✓ Above-award compensation and monthly superannuation payments
✓ Long-term contractor partnerships, some exceeding 10 years
✓ Investment in people drives retention that delivers your results
Commercial office cleaning in Queensland typically ranges from $38 to $52 per hour (+GST), depending on the size, complexity, and frequency of your cleaning requirements.
In practice, Innova works on monthly contracts that can range from a few hundred dollars a month for a small office to over AUD100K a month for large-scale facilities — so the honest answer is: it depends on a lot of factors.
What actually drives the price:
When our team visits your site, we’re not just measuring square metres. We’re acting as your cleaning consultant.
We assess flooring types (carpet, hardwood, polished concrete, tiles), identify high-wear zones, review bathroom-to-staff ratios, note any hazardous or sensitive areas, and factor in your access requirements and scheduling preferences.
This means your quote is built around your actual facility, not a generic price list. From daily office cleaning to carpet steam cleaning, window cleaning, high-pressure washing, and emergency response, you don’t need to manage multiple contractors or reconcile multiple invoices, because Innova covers all of these services.
We can also reverse-engineer quotes. If you’ve received a proposal from another provider, we can review it with you, line by line, and show you exactly what you’re getting — and what might be missing.
Our office cleaning services include everything your workspace needs to stay professional and hygienic:
Daily Services: Desk and surface sanitisation, bin emptying and liner replacement, bathroom cleaning and restocking, kitchen/breakroom maintenance, high-traffic area vacuuming, reception area presentation.
Weekly Deep Cleans: Full office vacuuming, floor mopping and spot treatment, detailed bathroom deep clean, internal window cleaning, comprehensive dusting.
All supplies, equipment, and eco-friendly cleaning solutions (as needed) are included. No hidden extras—just high-quality results that meet the highest standards.
The frequency depends on your business needs, staff count, and foot traffic:
Our recommendation: Most Brisbane offices benefit from 3x weekly cleaning as the sweet spot between cost and cleanliness.
Yes, 24/7 emergency response is one of our key differentiators. Unlike corporate service providers who make you wait until Monday, we respond immediately.
Recent emergency callouts include: gastro outbreak at a childcare center (2am Friday—on-site within 2 hours), flood damage in a CBD law firm (weekend response), COVID-19 exposure cleaning (same-day disinfecting), post-construction cleanup, and vandalism removal (pressure cleaning and grout cleaning).
Our promise: Real person answers, immediate action.
Absolutely. Safety and security are non-negotiable.
Every member of our cleaning team undergoes full background verification and carries insurance. We are fully insured with ISO-aligned safety systems and offer $20 million in public liability coverage for your peace of mind.
All our professional cleaners are vetted, uniformed, and trained in handling both office cleaning tasks and specialised industrial cleaning assignments.
We’ll fix it immediately, free of charge.
Our quality guarantee process:
With our long-standing commercial cleaners, issues are rare—but when they happen, we resolve them fast. That’s why clients trust us as their reliable cleaning partner in QLD.Can you clean during business hours or only after hours?
We’re completely flexible. Most Brisbane offices prefer after-hours or early morning cleaning, but we adapt to your schedule.
Popular scheduling options: After Hours (5pm-8pm) – most common for CBD offices, Early Morning (6am-9am) – before staff arrive, During Hours – minimal disruption quiet service, Split Schedule – bathrooms during day deep clean after hours, Weekend Service – comprehensive cleaning while office empty.
Security Access: We work with all major security companies and building management to ensure seamless access.
Yes, we service all major Brisbane areas and key Queensland regions.
Primary Service Areas: Brisbane CBD (all CBD and South Bank offices), Inner Brisbane (Fortitude Valley, New Farm, West End, Woolloongabba), Northern Suburbs (Chermside, Albany Creek, Aspley), Southern Suburbs (Logan, Springwood, Carindale), Western Suburbs (Toowong, Indooroopilly, Ipswich), Eastern Suburbs (Cannon Hill, Capalaba, Cleveland).
Queensland Wide: Gold Coast, Sunshine Coast, Toowoomba, and regional centers. Call us to discuss specific locations.
We operate on 12-month rolling contracts with 30 days’ notice, giving you flexibility while maintaining service consistency. Longer contract periods are available if your requirements call for them.
We earn your trust through consistent high standards, not contracts. This flexibility ensures your business needs are always met at competitive prices.
Systems, training, and technology. After 38 years, we’ve perfected our quality control process.
Our Quality System: FreshOps Technology (GPS tracking, task completion verification), Site-Specific Training (every cleaner trained at your specific location), Regular Inspections (surprise quality checks), Monthly Reporting using Safety Culture (detailed performance analytics), Client Feedback System (regular satisfaction surveys).
Plus: With 7.5-year average staff tenure, our team knows your office like their own home. Consistency comes naturally.
Yes, we provide specialist commercial cleaning solutions for multiple industries:
Our cleaning specialists are trained for every environment—tailoring solutions to your unique needs.
We’re more than just another commercial cleaning company—we lead with integrity.
This people-first approach has earned us long-term partnerships across Brisbane, Gold Coast, and beyond.
We use eco-friendly cleaning solutions and industrial, hospital-grade equipment to achieve the highest standards of hygiene:
Our products are safe for offices, medical centres, and childcare facilities.
Every bottle, mop, and machine we use supports your goal of a healthy, productive workspace.
Maximum security, minimal hassle. We work with all major building management and security systems.
Security Options: Key Management (secure key storage and tracking), Swipe Cards (individual access cards for team members), Building Management (liaison with your building security), Alarm Systems (training on your specific alarm codes), CCTV Compliance (all staff comfortable working under surveillance).
Peace of mind: All staff are police-checked, bonded, and tracked via GPS during cleaning.
Yes. Most Brisbane offices prefer after-hours (5–8pm) or early morning (6–9am) access. We work with your building management and security systems. Split schedules are also available for high-traffic spaces that need bathroom servicing during the day.
Usually completed within 48 hours • No obligation • Transparent pricing
