The Fine Art Of Professional Fleet Cleaning
At Innova Services, we’ve been in the industry long enough to know that the cleaning of commercial fleets including buses, planes, trucks, luxury cars, even golf buggies! is not taken seriously enough and so often neglected.
It’s a lot more than just mopping and wiping down seats. It’s a highly specialised service that requires particular skills, knowledge and a meticulous approach.
We all know what it’s like to board a plane only to find remnants of the previous journey – crumbs on the floor, rubbish stuffed in the back of seats, even forgotten items left by passengers are all undesirable reminders that a company’s hard work and solid reputation can be tarnished in an instant.
While the bottom line is crucial for any provider, reputation is also at stake and word of mouth runs like wildfire. Maintaining a spotless fleet contributes significantly to a company’s overall image and customer satisfaction.
Fleet cleaning is a highly specialised service
Surprisingly, not many professional cleaning companies are accustomed to or have the required experience or skill level to deliver this service.
How do you know the difference between a provider with experience and one who has no clue?
The giveaway will be in their scope of work.
Here’s 5 things to look out for:1. How comprehensive is their Fleet Cleaning Service?
When assessing the expertise of a fleet cleaning service, the first clue lies in the depth of their scope of work. A professional fleet cleaner goes beyond the basics, considering every detail of your commercial vehicles. They leave no stone unturned, ensuring a comprehensive cleaning process that extends beyond a quick wipe-down.
2. Do they only take into account the seats and flooring?
An untrained cleaner might limit their attention to the obvious areas like seats and flooring, overlooking other crucial components. A professional fleet cleaning service, however, understands that a comprehensive approach is key. They know that the entirety of the vehicle contributes to the overall impression, addressing every part to ensure a consistently immaculate fleet is what sets them apart.
3. What about the windows, storage spaces and drivers’ area?
These important areas are often neglected by less experienced providers. A professional cleaning service recognises the importance of crystal-clear windows, clean storage compartments, and a pristine drivers' area in making a good first impression. Ensuring the cleanliness of these areas enhances both the aesthetics and functionality of the vehicle.
4. Have they displayed competence in the detailing of the vehicle and the organisation and cleanliness of the wash bay area?
Vehicle detailing is a skill. Experienced fleet cleaners pay attention to the finer points, ensuring every inch of the vehicle is thoroughly gone over. As the name suggests, detailing extends beyond wiping of surface areas. It involves every detail of the vehicle including thoroughly cleaning both sides of floor mats, washing seat covers, even removing seats in some cases to get into every nook and cranny.
You’ll know you’ve got a professional service provider by how meticulously organised and clean the wash bay area is. Paying attention to these areas not only creates a safe and efficient work environment, it reflects a commitment to excellence.
5. Have they included a maintenance cleaning program for the seats (leather or cloth), the flooring, the windows and is the frequency aligned with your turnover of vehicles and your own mechanical maintenance schedule?
Different vehicles have different needs, and a professional fleet cleaning service understands this intimately. They don't adopt a one-size-fits-all approach but develop a tailored maintenance cleaning program to suit your company’s unique needs.
Whether it's leather or cloth seats, specialised flooring, or pristine windows, they should align the cleaning frequency with your unique turnover of vehicles and the maintenance schedule of your mechanical assets. This proactive approach ensures a consistently clean fleet while seamlessly integrating with your operational requirements.
All of these items may seem obvious to you as the fleet owner or manager and to the cleaning professionals who do this everyday.
But to the untrained eye they will be forgotten, overlooked or not even part of their skillset. That’s why it’s so important to do a thorough background check and choose a provider with experience, attention to detail, and a comprehensive scope of work to ensure your fleet leaves a lasting impression on clients and passengers alike.
Interested in our help?
To ensure your commercial fleet is always clean to a level that pleases passengers, shareholders, and staff, let Innova Services’ professional fleet cleaners keep your fleet sparkling clean and ready to hit the road. If your fleet is based in Southeast Queensland, we can help. Our services span Coolangatta, Bundaberg, Toowoomba and all of greater Brisbane.
