5 Questions to Ask When Hiring A Commercial Cleaning Contractor

Find top commercial cleaners in SouthEast QLD. Learn 5 key questions to ask before hiring reliable pros for your business. Dive in now!"

 
 

If you need a professional cleaning service for your business or commercial property located in Brisbane, Toowoomba, Sunshine Coast or anywhere in the SouthEast of Queensland, look no further. Innova Cleaning Services are the industry leaders.


But to get the most out of your contractors (and biggest bang for your buck) we’ve rounded up five essential questions to ask any potential cleaning contractors (yes, even us!), to ensure you secure a reliable provider who exceeds all expectations when it comes to customer service and cleaning solutions for your business.

1. What Cleaning Services Do You Offer?

It’s important to make sure the commercial cleaning provider you choose can offer comprehensive solutions tailored to your business or commercial property’s needs. From the most standard tasks like dusting and vacuuming to specialised services such as carpet cleaning or mould removal, it’s crucial to find a provider who takes the time to get to know your business, to understand your requirements and then to offer a plan and timeline for how and when these tasks will be carried out. 


At Innova Cleaning Services, we offer a wide range of customisable cleaning solutions to suit any kind of business and can be adapted over time as needed. 

2. Are Your Cleaners Trained and Certified?

Always verify that the cleaning staff who will be entering your property have all undergone professional training and hold relevant certifications. This guarantees efficient handling of the job, promoting a clean and safe environment and peace of mind that the staff on the job are all professional and highly trustworthy.

Innova Cleaning Services boasts a team of highly trained professionals skilled in the latest commercial cleaning techniques and safety protocols.

3. What Cleaning Products and Equipment Do You Use?

In your initial interview with a cleaning contractor, it’s always wise to inquire about the cleaning products and equipment used. Does the company have choices of what you can use? For example; chemical grade commercial cleaning products (not from Woolies or Coles - that is a big no no) or eco-friendly and non-toxic solutions for sustainability and indoor air quality? 


At Innova Cleaning Services, we take great pride in using cutting-edge equipment and high quality eco-friendly products. Our aim is to deliver effective and environmentally conscious cleaning solutions for businesses and commercial properties in SouthEastern Queensland.

4. Do You Have Liability Insurance and Workers' Compensation Coverage?

Protect your business by ensuring the cleaning service has their own high-level liability insurance and workers' compensation coverage. This will cover you in the event of any accidents or injuries that occur on your premises. 


Innova Cleaning Services prioritises your peace of mind by maintaining comprehensive insurance coverage for all cleaning operations.

5. Can You Provide References or Testimonials?

This question is probably one of the most important you can ask any potential cleaning contractor you are looking to hire. Request references or testimonials from previous clients to gauge overall satisfaction levels and of course, service quality. It’s a good idea to go one further and reach out to these references to gather first hand insights into the provider's performance. 

 
 

Innova Cleaning Services is proud of its track record of satisfied clients throughout SouthEast Queensland including Brisbane, Toowoomba, Sunshine Coast, Bundaberg, Maryborough, Gold Coast and everywhere in between and is happy to provide references upon request.

Finding the right office cleaning contractor is a crucial decision that can significantly impact your workplace environment. By asking these five questions and thoroughly vetting potential candidates, you can ensure that you find a contractor who meets your needs and exceeds your expectations. Remember, investing in a clean and healthy workspace is an investment in your employees' well-being and your business's success.

 
 

Interested in our help?

If you’re looking for a professional cleaning contractor, call Innova for a quote today. We are a professional cleaning service based in Southeast Queensland, available for ongoing and periodical deep cleaning of commercial businesses and properties based in Coolangatta, Bundaberg, Toowoomba and all of greater Brisbane. With our expertise and commitment to excellence, you can trust that your cleaning needs will be carried out with professionalism and proficiency at all times.


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