15 Things Your Office Cleaner Should Be Doing (That You Probably Didn't Know About)

The demand for top-tier cleaning services in South East Queensland’s commercial sector is on the rise. Business owners from Brisbane to Toowoomba and north to Bundaberg and everywhere in between understand the importance of maintaining a clean and healthy workspace for employees and visitors alike. But finding the right commercial cleaner to meet this demand and then uphold a quality standard can be a challenge.

Whether you’re hiring a new cleaner or reviewing your current one, you need to know what they’re responsible for and ensure these tasks are being carried out to the best of their ability. To ensure you’re aware of these responsibilities, we’ve put together a comprehensive list of essential tasks to ask your cleaning contractor to ensure they go beyond the basics. and if they’re not, Innova Cleaning Services has got you covered.

 
 

What does a commercial cleaner do?

When it comes to hiring a commercial cleaner in South East Queensland, most of us already have a basic idea of what we expect: a tidy space, clean floors, and dust-free surfaces. But did you know there's a whole host of extra tasks your cleaner can tackle for your business? And these tasks should be a normal part of the agreed cleaning scope. And when they are, we’ve seen time and time again, cleaning teams begin taking shortcuts and these tasks getting missed as time goes on.

 
 
Here’s 15 tasks you might not have realised your cleaner should be doing:

1. Disinfecting High-Touch Surfaces

This one might seem obvious but in a commercial setting, beyond simply wiping down countertops, your cleaner should be disinfecting frequently touched surfaces like doorknobs, elevator buttons, light switches, and shared appliance handles and equipment to prevent the spread of germs.

Additionally, the products they’re using should be high quality commercial grade. If you see a bottle of Spray ‘n’ Wipe hanging casually off the side of the cleaning cart, it might be time to have a chat.

2. Sanitising heavy traffic areas

Entryways, reception areas, break rooms and kitchens are generally high-traffic areas where germs can easily spread. Your cleaning contractor should be paying special attention to these areas, ensuring they are clean, welcoming, and free from dirt and debris for staff and visitors alike.

Break rooms and kitchen areas can become particularly grimey if not attended to, becoming breeding grounds for bacteria if not properly cleaned and sanitised on a regular, if not daily, rotation. Your cleaning contractor should be thoroughly cleaning countertops, tables, sinks, and appliances to maintain a hygienic environment.


3. Cleaning Underneath Furniture

It's easy to forget about the dust bunnies lurking under the couch in the staff room or even under the printer, but if you have requested this to be done, than your cleaner should be carefully moving aside (within reason) and vacuuming or sweeping underneath these large and small items of furniture to keep the space truly clean.

4. Dusting Light Fixtures and Ceiling Fans

Dust can quickly accumulate on light fixtures, ceiling fans and air vents, which can affect the air quality and the overall appearance of your workspace.

Your cleaning team should be dusting these areas regularly to keep them looking their best and doing thorough wipe downs with wet sponges and commercial grade cleaning sprays at least every quarter to avoid grime build up.


5. Cleaning Inside Appliances

From the microwave to the refrigerator and even the coffee machine, your cleaner should be wiping down the interiors of your appliances to remove spills, crumbs, and any lingering odours.

6. Sanitising Remote Controls

Remote controls are often overlooked when it comes to cleaning, but they can harbour a surprising (and horrifying) amount of germs. Your cleaners should be regularly sanitising the remote controls for any televisions, teleconferencing equipment, ceiling fans or roller doors regularly to keep them grime and germ-free.

7. Scrubbing Baseboards

Your contractor should be doing more than just vacuuming and mopping the floors, the baseboards need attention, too! These are the pieces of wood that cover the joint between the wall and the floor and can be as tall 15 to 20 cm high.

 
 

These boards can quickly collect dust and grime, so your cleaner should be giving them a thorough and regular scrubbing to keep them looking their best.

8. Wiping Down Electronics

Computer screens, keyboards, telephones, and other electronic devices can attract dust and fingerprints. Your cleaner should be wiping down these surfaces to remove dust, dirt and germs to keep them sanitised, healthy and functional.

9. Cleaning Inside Cabinets and Drawers

Ensuring a thorough clean means going beyond the obvious surfaces. Inside cabinets and drawers, unseen dust, crumbs, and debris can accumulate over time.

At Innova Cleaning Services, we understand the importance of addressing every corner, yet also respect your privacy and security concerns. Prior to cleaning, we're happy to discuss which cabinets and drawers are to be accessed, leaving sensitive documents or valuables undisturbed. Our cleaning contractors are meticulous and ‘attention to detail’ is our promise. We always strive to understand your businesses’ needs and communicate openly to tailor our cleaning services.

10. Sanitising Bathroom Fixtures

Ensuring a hygienic environment is paramount, especially in high-traffic areas like bathrooms. Neglecting bathroom fixtures such as taps, handles, and toilet flush levers can significantly heighten the risk of germ transmission. Innova’s cleaning services across Southeast Queensland prioritise thorough sanitisation, targeting these high-touch surfaces to reduce the spread of illness-causing pathogens.

Our team understands the significance of tailored solutions to meet the unique needs of your space. Whether it's an office environment, retail space or an industrial facility, we adapt our cleaning techniques to deliver exceptional results. With a keen eye for detail and a commitment to excellence, we leave no corner untouched, ensuring a pristine environment that exceeds your expectations.

11. Removal of Cobwebs and Dust

Cobwebs can quickly accumulate in corners and on ceilings. Your cleaner should be removing these unsightly webs to keep your office looking its best. Your contractor should also be removing any dust to maintain a professional, sparkling environment.

12. Deep cleaning upholstered furniture

Upholstered furniture can trap dirt and allergens, so your cleaner should be regularly vacuuming and wiping down couches, chairs, and other upholstered pieces in waiting areas, conference rooms, and offices. Aside from general vacuuming, they should be spot-cleaned when needed to remove dirt, stains, and allergens and periodically steam-cleaned to ensure they are properly sanitised.

13. Cleaning Air Vents

Dust and debris can build up in air vents, reducing indoor air quality. Your cleaner should be cleaning these areas to improve airflow and reduce allergens.


14. Polishing Stainless Steel Surfaces

Stainless steel appliances and fixtures can develop streaks and fingerprints over time. Your cleaner should be polishing these surfaces to keep them looking shiny and new.

15. Replacing toilet paper and refilling soap dispensers

Your cleaner should never let the bathrooms run out of essential supplies. They should be monitoring and replenishing toilet paper and hand soap to ensure the restrooms are always well-stocked. Soap dispensers need to be consistently filled, and paper towel dispensers stocked to maintain proper hygiene in all restrooms and kitchen areas.

These are just *some* of the areas that your cleaning contractor should be focusing on when they enter your premises. If they’re not, it might be time to sit them down for a review of the services and the standards they are providing.

Hiring a commercial cleaning contractor isn't just about surface-level cleanliness – it's about creating a welcoming, healthy, and professional environment for employees, customers and visitors.

From disinfecting high-touch surfaces to polishing stainless steel, ensure your cleaning contractors go beyond the basics for a cleaner, healthier work space. By ensuring your contractor is tackling these essential tasks, you can trust that your workspace will be maintained to the highest standards of cleanliness and hygiene.

 
 

Get top-shelf commercial cleaning in South East Queensland

If your commercial property is in need of exceptional commercial cleaning services, Innova Cleaning Services is your first choice for commercial cleaning contractors from Brisbane and Toowoomba to Bundaberg and Townsville. We can transform your workspace into a welcoming, hygienic, and professionally maintained environment.


Previous
Previous

The Mistake You Can't Afford to Make With This Business Budget Line

Next
Next

Getting Ready for Your Professional Cleaners: A Checklist to Ensure You Get the Most Out of Your Spend