ABOUT US
Innova Services provides complete commercial cleaning services through simplified and efficient means. The Latin root of our name means “to renew”, reflecting our commitment to what we do. We take pride in delivering our clients a clean slate.
Innova Services is owned and operated by the Dufroux family, whose experience in the cleaning industry spans over 30 years. In 2006, Innova Services was founded in Brisbane.
From the beginning, we have been working with businesses of all different shapes and sizes. We service the Golden Triangle – Brisbane, Toowoomba, Sunshine Coast, Gold Coast and everywhere in between. Our mission is straightforward: give our best to our community, to our clients and to every job we perform.
We’re not just professional cleaning service but also a family business. What makes us different is we hold ourselves accountable to one another and our clients, always aiming for the highest standards of service. Behind our business there are real people, providing real services. We partner with our clients to ensure their premises present their business in the best light.
What’s more, we care about building great relationships with each one of our clients and delivering them real results. This is proven by our exption client retention rate. Most of our clients are so happy with our services, they’ve been with us ever since our beginnings in 2006 and haven’t looked back since.
What makes us proud is our staff who span multiple generations. They all have the energy and vitality of youth, tempered with the wisdom and experience of elders. Career longevity is a priority to us, so we are proud to say that our employees are with us for 7 years on average, way beyond the industry standard.
Our philosophy is simple: give our best to our clients, to our community and to each and every job that we perform.
We strive to build great relationships with each one of our customers and see every interaction as an opportunity to build on this.
Our industry and business EXPERIENCE is extensive, practical, varied, grounded and real.
Our TIME in the market place; since 1988.
Our client LOYALTY comes about because we deliver what we say we will and we value and respect our relationships.
Our current STATUS; we are a healthy, profitable and growing business.
Our high quality SERVICE delivery – this speaks for itself.
We’re proud AUSTRALIANS and have worked for you for more than a decade.
Our satisfied STAFF: we care about people; our people, your people and all the people who come into contact with our respective businesses.
Our honest, ethical, core VALUES: simplicity and efficiency shows that we are real people, there’s no corporation or bureaucracy to hide behind, it’s just us.
Our REPUTATION in the industry; we do great work, we build great relationships… ask around.
So here at Innova, we know ourselves well and we know our strengths. We bring together all the important things: reputation, experience, time, status, values, service, loyalty and staff. At Innova, it’s about the total service.
Director & CEO
Director & Operations Manager
Business Services Manager
Area Manager SEQ
Customer Liasion Officer
Housekeeping Supervisor
Housekeeping Team Leader